Our Team

We are very proud of our close-knit team, and look forward to introducing ourselves in person when you visit. At Manor By The Lake we want you to feel completely at home and our team will do everything possible to help create a relaxed, welcoming atmosphere during your stay with us. 


Tina

Tina - Manor by the Lake team

Customer Journey Manager

With over 12 years in weddings and corporate events, I am passionate about creating an exceptional experience for all of our guests at Manor By The Lake.

I am a stickler for detail and will make sure your event is perfectly planned, allowing you to relax and enjoy yourselves. From intimate wedding ceremonies to huge family celebrations, or private business meetings to the largest of conferences, you will always get the very best of my expertise.

Contact Me

Tel: 01242 245 071

Email: tina@manorbythelake.co.uk

Siobhan

Senior Wedding Planner

My passion for weddings led me to complete a degree in Events Management, choosing to gain operational experience for my placement year. I also have 8 years’ experience in customer service, as well as experience in sales of conferences, events and weddings.

I particularly enjoy interacting with the wedding couples, to get to know them and help make their dreams a reality. My position at Manor By The Lake allows me to connect with couples and help them along their journey.

Contact Me

Tel: 01242 245 071

Email: weddings@manorbythelake.co.uk

Lorna

Wedding & Events Consultant

With over 10 years’ experience in hospitality and events, I am passionate about delivering exceptional customer service to all of our clients.

I particularly enjoy being able to meet and build relationships with all of our couples and corporate clients.

Contact Me

Tel: 01242 245 071

Email: events@manorbythelake.co.uk

Melissa

Wedding & Events Consultant

With an excellent eye for detail and a love of planning, my aim at Manor By The Lake is to ensure that a couple's wedding journey is as smooth and enjoyable as possible.



Contact Me

Tel: 01242 245 071

Email: events@manorbythelake.co.uk

Amelia

Wedding & Events Consultant

Having a wide variety of experience, especially when it comes to personalising couples' special days I'm able to enhance individual themes to reflect the happy couple's personalities.



Contact Me

Tel: 01242 245 071

Email: events@manorbythelake.co.uk

Juliette

Operations Manager

With my background in hospitality and previous roles at both Hatton Court Hotel and The Daffodil Restaurant in Cheltenham, I have gained a wide range of experience in event organisation and customer service.

I love everything about running events and weddings from meeting the clients for the first time to ensuring that their event is perfectly coordinated and hosted on the day.

Contact Me

Tel: 01242 245 071

Email: banqueting@manorbythelake.co.uk

Claudine

Banqueting Manager

I joined Manor By The Lake for a one year placement as part of an Events Management Degree at the University of Gloucestershire, which turned into an amazing career as part of the dynamic team to create wonderful weddings.





Contact Me

Tel: 01242 245 071

Email: banqueting@manorbythelake.co.uk

Ben

Banqueting Assistant

My breadth of experience in the events and wedding industry spans almost every aspect of your day; I have been a wedding singer, a toastmaster, a bar manager, a banqueting manager, worked as part of the kitchen team and even as security.

With over four years of service here at the Manor, I believe that taking care of you and your guests is a pleasure as well as a privilege.

Contact Me

Tel: 01242 245 071

Email: banqueting@manorbythelake.co.uk

Sarah

Banqueting Manager

Passionate about weddings, particularly the attention to detail, ensuring that the day is a success and enjoyed by all, as well as going the extra mile.







Contact Me

Tel: 01242 245 071

Email: banqueting@manorbythelake.co.uk

Amanda

Creative Designer

I have been working in the floral industry for 10 years now and I enjoy the abundance of colour and variety you can get with flowers, I love to grasp on to new ideas and hope to achieve the ‘wow’ factor with all my clients with the displays that I do.

Working at The Manor gives me great inspiration, from its beautiful surroundings and grandeur, both inside and out. I enjoy meeting with couples and love fulfilling part of their wedding journey, along with all the team at the Manor.



Contact Me

Tel: 01242 245 071

Email: creative@manorbythelake.co.uk

Norbert

Head Chef

As a child, my grandmother ignited my passion for food, and today I remain utterly dedicated to creating exceptional dishes for all guests at the Manor.

With many years' experience from catering on cruise ships, to head chef at a multi award-winning restaurant, I strive to continually better my culinary offering.

Since arriving at the Manor I’ve focused my attention on creating menus using locally sourced, seasonal produce to create timeless dishes that are flavoursome and most importantly, memorable.

Contact Me

Tel: 01242 245 071

Email: chef@manorbythelake.co.uk

Dwain

Sous Chef

As an experienced Sous Chef and Pastry Chef, my passion is creating dreamy desserts that get everyone talking.

For me, the ultimate reward is seeing empty plates returning to the kitchen and hearing people talk about how impressed they were with our event catering. It makes my job totally worthwhile.

It’s always nice to be able to create something totally unique for a wedding or special occasion and I love being part of a team that’s always striving to go the extra mile.


Contact Me

Tel: 01242 245 071

Email: chef@manorbythelake.co.uk

Ben

Bar Manager

I spent most of my life in Spain with my mum and my grandparents, where I made some fantastic memories and met new people. I have very high standards when it comes to preparing drinks and cocktails, as I would not serve anything I am not proud of.

My drive to deliver exceptional service originates from working in high-demand cocktail chains, and it has taught me to only serve the best.




Contact Me

Tel: 01242 245 071

Email: bar@manorbythelake.co.uk

Jose

General Manager

Prior to moving to Cheltenham, I had extensive experience working in a number of 5 Star+ establishments including Relais & Chateaux in Napa Valley California, One & Only Royal Mirage in Dubai and Millennium Copthorne Hotels Group in London.

With a Master’s Degree in International Hotel Management and over 20 years’ experience in the Hotel and Restaurant industry, I am passionate about exceptional standards and attention to detail in every area, from our exquisite food to our quality customer service. I have worked with the Manor’s owners since 2009, and am looking forward to the continued success of this beautiful venue.

Contact Me

Tel: 01242 245 071

Email: jose@manorbythelake.co.uk

Louis

Manager's Co-ordinator

I joined the Manor By The Lake team in 2016 as a Business Admin Apprentice and have now worked my way up through the company to the level of Manager's Co-ordinator. I am currently studying IT Networking as well as General IT Knowledge to support the Manor and provide myself with the skills to progress my career in the future.

The best part of being a part of the Manor Team are my colleagues; everyone is willing to help, and always know how to make you feel welcome!



Contact Me

Tel: 01242 245 071

Email: louis@manorbythelake.co.uk

Lizzie

Graphic Designer

I'm thrilled to have the opportunity to work at Manor By The Lake since completing my BA (Hons) in Graphic Design. The variety of work coupled with the elegance of the Manor and beautiful grounds make it easy to find inspiration on a daily basis.

I am passionate about design and understand the importance of reflecting our core values in everything we create in order to inspire confidence in our clients.




Contact Me

Tel: 01242 245 071

Email: lizzie@manorbythelake.co.uk

Sarah

Marketing Assistant

Having the opportunity to work in such a stunning setting with so much history really inspires me to promote all that Manor By The Lake has to offer.

I have 10 years in digital marketing, touching on various areas from editorial content to e-marketing campaigns. My biggest passion is being able to communicate with our customers through our online activity. This helps me to follow their journey from when they first show interest to seeing the results of their big day.



Contact Me

Tel: 01242 245 071

Email: sarah.heath@manorbythelake.co.uk

Aby

Sales and Marketing Apprentice

I joined the team after finishing my GCSE exams, and I am currently working towards an NVQ Level 3 Diploma in Sales and Marketing.

I love getting involved in the diverse range of marketing activities and helping the team at the Manor. I am looking forward to developing my career even further at this beautiful venue.





Contact Me

Tel: 01242 245 071

Email: aby@manorbythelake.co.uk