Manor by the Lake Cheltenham Ltd. understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
This privacy policy was updated on May 5th, 2018 in line with GDPR law commencing 25th May 2018.
This policy applies to our use of all data collected by us in relation to your use of our site. Please read this privacy policy carefully and ensure that you understand it. Your acceptance of our privacy policy is deemed to occur upon your first use of our site. If you do not accept and agree with this privacy policy, you must stop using our site immediately.
Definitions and Interpretation
In this policy the following terms shall have the following meanings:
“Account”
Means an account required to access and/or use certain areas and features of our site.
“Cookie”
Means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site. Details of the cookies used by our site can be obtained by request
“Cookie Law”
Refers to the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
“Personal data”
Means all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via our site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)
“Our Site”
Means this website, manorbythelake.co.uk.
“UK and EU Cookie Law”
Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015.
“We/Us/Our”
Means Heritage Rocks Group; a limited company registered in England under 0719970, whose registered address is Regency House, 33 Wood Street, Barnet, Hertfordshire, EN5 4BE.
Our site, manorbythelake.co.uk, is owned and operated by Manor by the Lake Cheltenham Limited, a limited company registered in England under company number 8373622, whose registered address is Regency House, 33 Wood Street, Barnet, Hertfordshire, EN5 4BE
Scope – What does this policy cover?
This privacy policy applies only to your use of our site. It does not extend to any websites that are linked to from our site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What data do we collect?
Some data will be collected automatically by our site (for further details, please see section on our use of cookies), other data will only be collected if you voluntarily submit it, for example, when signing up for an account. Depending upon your use of our site, We may collect some or all of the following data:
How do we use your data?
All personal data is stored securely in accordance with the GDPR law. For more details on security see below. – We use your data to provide the best possible products and services to you. This includes:
Market research
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, and post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the General Data Protection Act.
Advertisers whose content appears on our site may engage in what is known as “behavioral advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using cookies. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that we do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on our site.
How and where do we store your data?
Do we share your data?
What happens if our business changes hands?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
How can you control your data?
When you submit information via our site, you may be given options to restrict Our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your account).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Your right to withhold information
You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site – such as saving favourites – you will be required to submit or allow for the collection of certain data.
You may restrict your internet browser’s use of cookies. For more information, see below all about our cookie policy.
How can you access your data?
You have the legal right to ask for a copy of any of your personal data held by us (where such data is held) Please contact us for more details at [email protected], or using the contact details below.
Contacting us
If you have any questions about our site or this privacy policy or the cookies we use, please contact us at Manor by the Lake Limited, Regency House, 33 Wood Street, Barnet, Hertfordshire, EN5 4BE. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.
Changes to our privacy policy
We may change this privacy policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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