Manor by the Lake Cheltenham Ltd. understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Definitions and Interpretation
In this policy the following terms shall have the following meanings:
Means an account required to access and/or use certain areas and features of our site.
Means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site. Details of the cookies used by our site can be obtained by request
Refers to the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Means all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via our site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)
Means this website, manorbythelake.co.uk.
“UK and EU Cookie Law”
Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015.
Means Heritage Rocks Group; a limited company registered in England under 0719970, whose registered address is Regency House, 33 Wood Street, Barnet, Hertfordshire, EN5 4BE.
Our site, manorbythelake.co.uk, is owned and operated by Manor by the Lake Cheltenham Limited, a limited company registered in England under company number 8373622, whose registered address is Regency House, 33 Wood Street, Barnet, Hertfordshire, EN5 4BE
Scope – What does this policy cover?
What data do we collect?
How do we use your data?
All personal data is stored securely in accordance with the GDPR law. For more details on security see below. – We use your data to provide the best possible products and services to you. This includes:
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, and post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the General Data Protection Act.
Advertisers whose content appears on our site may engage in what is known as “behavioral advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using cookies. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that we do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on our site.
How and where do we store your data?
Do we share your data?
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
How can you control your data?
When you submit information via our site, you may be given options to restrict Our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your account).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Your right to withhold information
You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site – such as saving favourites – you will be required to submit or allow for the collection of certain data.
How can you access your data?
You have the legal right to ask for a copy of any of your personal data held by us (where such data is held) Please contact us for more details at firstname.lastname@example.org, or using the contact details below.
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